Detailing
Full details and repeat customers — in one record, not in your head.
Gradia keeps each customer's vehicles, quotes and next step together. The Agent is being built to prepare the next action; you approve what goes out. For a solo detailer or a shop with a team, at one location or within one mobile service area.
The challenge
What gets in the way of running a great shop.
Repeat customers slip away
Maintenance details and check-ins only happen when you remember who is due back.
Quotes live in texts
A price you sent last week is buried in a thread — and so is the follow-up.
The next step depends on memory
The customer, the vehicle and the booking live in different places.
How it works
From first inquiry to a clear next step.
The workflow we're building for the pilot. Same record at every stage — you approve customer-facing actions.
Sarah Mitchell · 2024 BMW X5
Sample data
- 01
Capture
The inquiry lands as one customer record.
Inquiry
“Hi — do you do ceramic maintenance for a BMW X5?”
- 02
Details
Vehicle, service and timing become part of the same file.
Qualify
2024 BMW X5 · one customer file
- 03
Quote
Gradia prepares a menu-based quote for review.
Prepare
Full Detail + Ceramic Maintenance — $485 · nothing sent yet
- 04
Booking
A proposed time is presented for approval when required.
Arrange
DraftPendingTue 9:00 AM — Approve / Edit / Hold
Send itTweak itDrop it - 05
Follow-up
Pipeline, calendar and conversation stay connected for Sarah.
Record
Individual confirmation, reminder or check-in — drafted for review
Gradia Agent
Your shop's memory, on demand.
“When was the black X5 in for its last maintenance detail?” Ask Gradia.
Gradia uses customer and shop context, then stages anything it prepares for your approval. Nothing sends on its own.
Help shape Gradia in a real shop.
Tell us how your business handles inquiries today. Request access to the controlled pilot, and we'll follow up about fit and availability.
Requesting access does not create an account or start a subscription.